We are processing DDS data and need to supply the information to our Customers who receive and distribute our products in the EU. One data item, the tree species, is a key piece of information – the pulp wood can be from a range of different species. We expected that this would be provided by our Suppliers and would then be available to view in all documentation and reporting in order to provide to others within the supply chain. However tree species is missing from the report. How do we receive this / where is this data item available in order to supply to the Customers, preferably in an automated manner?
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Anonymous User
Dear Amanda,
Thank you for your question!
I’ll forward your request to our colleagues responsible for the osapiens HUB, so they can assist you with the software-specific details.
Just a quick note: the Q&A session on osapeers is mainly intended for general questions about the regulation or its implementation – for example, about interpreting the legal requirements or practical approaches.
Software-specific topics (such as data fields, system configuration, or reporting in the osapiens HUB) should be discussed directly with the Onboarding Team, as the community is not limited to osapiens HUB users.
Thank you for your understanding!