Frage

Hello everyone,

I need some help: We’re practising uploading products and orders. When I enter a 0 for ‘Wood’ in the ‘EUDR Product Categories’ column for the products, the relevant products aren’t imported into Osapiens. Why is that? If I leave the field blank, the upload works and the ‘Wood’ category also appears in Osapiens. I have absolutely no idea where this information comes from.

For orders, I fill in all the fields – the EUDR category, the timber species and the HS code – but the status always shows as “not EUDR-relevant”. Can anyone help?

Many thanks and sunny regards from Munich, Dagmar